Last updated: October 13, 2026
Free Shipping on Every Order
BumPora offers 100% free shipping on all orders, with no minimum purchase required.
Where We Ship
We currently ship to the United States, Canada, Australia, the United Kingdom, and New Zealand.
Order Processing Time
Orders are processed within 2–4 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 7–10 business days.
Total Estimated Delivery
Please allow approximately 15 business days total from order to delivery (processing + transit). Delivery times are estimates and are not guaranteed.
Order Tracking
When your order ships, we’ll email you a tracking number. Tracking may take up to 48 hours to update after shipment.
Customs, Duties & Taxes
Orders shipped outside the United States may be subject to import duties, VAT/GST, or other taxes charged by the destination country. These charges are the responsibility of the recipient.
Delays
Delays may occasionally occur due to high order volume, customs processing, weather, or carrier issues outside our control. If your order hasn’t arrived after 20 business days, please contact us.
Incorrect Address
Alwaysnear is not responsible for orders lost or delayed due to incorrect or incomplete address information provided at checkout. Contact us immediately if you notice an error — we can only correct it before the order ships.
Lost or Stolen Packages
If tracking shows your package as delivered but you haven’t received it, please check with neighbors and your local carrier first, then contact us at hello.comfortfrequency@gmail.com.
Questions?
Email us at hello.comfortfrequency@gmail.com.